To partners, parents, teachers and students,
Since we first began responding and adapting to COVID‑19 in March, English Book Education has let care drive our decision‑making: care for our employees, care for our teachers of English, customers and care for educational system.
That has meant being there for our teachers, parents, customers and most importantly students as they depend on our products in new ways: to stay learning as classrooms closed, to achieve the academic goals and objectives and to stay healthy at a time when health is so front of mind.
We would like to highlight and acknowledge all the teachers all over Georgia who has done a miracle in moving online and teaching with their hurt, mind and computer skills. We know how difficult teaching online is but together we’ve done it. For that hard work and dedication to the education, we from everyone at English Book Education would like to thank you.
Our Approach to reopening our stores
First, let's remember how we got here. In March, and early in April, we were one of the first companies to close our facilities: stores, learning centre and offices and move to remote working. We saw the importance of swift action — and the critical importance of social distance — to slow the virus’ spread.
Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our offices, stores and learning centres. We look at every available piece of data — including local cases, near and long‑term trends, and guidance from national and local health officials. These are not decisions we rush into — and opening in no way means that we won't take the preventative step of closing it again should local conditions warrant.
In every office, learning facility or a store, we're focused on limiting occupancy and giving everybody lots of room, and renewing our focus on one‑on‑one, personalized service.
We’re also taking some additional steps in most places. Face coverings will be required for all of our teams, customers and students, and we will provide them to customers and students who don’t bring their own. Temperature checks will be conducted at the door, and posted health questions will screen for those with symptoms — like cough or fever — or who have had recent exposure to someone infected with COVID‑19. Throughout the day, we're conducting enhanced deep cleanings that place special emphasis on all surfaces, tables, desks, display products, and highly trafficked areas.
Rules to Follow, when visiting our Bookshops
The road ahead
To be safe, we have to follow some rules when visiting our stores, offices or teaching centres
Always were a face mask
Please, be ready that someone at the entrance will check your temperature
If there are any symptoms connected to infection Covid-19, you might be asked to leave the area
Use the hand sanitizer, when offered
We use 2 metre distance between customers, so please be understandable. We serve every customer as fast as we can and we are very sorry for any inconvenience it causes.
The response to COVID‑19 is still ongoing, and we recognize that the road back will have its twists and turns. But whatever challenges lie ahead, COVID‑19 has only reinforced our faith in people — in our teams, in our customers, in our communities. Down the road, when we reflect on COVID‑19, we should always remember how so many people around us and the world put the well‑being of others at the center of their daily lives.
At English Book Education, we plan to carry those values forward, and we will always put the health and safety of our customers, students and teams above all else.