When you spend decades working with executives and business leaders, you really can’t help but observe what works and doesn’t work over the long haul. One thing that’s been noticed it that it’s not intrinsic characteristics or personal habits that determine whether you’re successful or not. It’s your behavior.
What is meant by “behavior?” It’s how you react under long-term stress. Whether you meet your commitments or not. How you interact with others. Your attitude toward customers. How hard you’re willing to work to do the job right. Whether